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July 24th, 2025 Virtual

Telesign

Meet us in person from 12 PM - 1:30 PM EDT

Join us for an exclusive session on "From SMS to Smart Messaging: Enhancing Protection and Personalization Across the Customer Journey”

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Event sponsored by Telesign

From SMS to Smart Messaging: Enhancing Protection and Personalization Across the Customer Journey

Legacy SMS may reach your customers—but it doesn’t protect them, engage them, or guide them through meaningful interactions. In today’s fraud-prone, mobile-first world, brands must go beyond generic messages to create secure, rich, and intelligent experiences. This roundtable explores how RCS (Rich Communication Services) and messaging intelligence are redefining customer engagement across industries—from account onboarding to transaction alerts, retention, and recovery. Join industry leaders as we discuss practical ways to shift from static SMS to dynamic, secure, and context-aware communication.

  • Why traditional SMS is no longer fit for modern customer expectations
  • What is RCS and where is it being adopted now?
  • How real-time insights elevate verification, retention, and protection
  • Omni-channel Strategy that scales

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