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October 22nd, 2025 Minneapolis

Telesign

Meet us in person from 6:30 - 9:30 PM CST

Join us for an exclusive executive dinner where we will discuss RCS: The Missed Opportunity in Customer Engagement

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Event sponsored by Telesign

RCS: The Missed Opportunity in Customer Engagement – Are You Ready for What’s Next?

Why product, marketing, and CX leaders can’t afford to ignore the next evolution in business messaging.

As SMS engagement plateaus and inboxes grow more crowded, Rich Communication Services (RCS) is emerging as the next-generation channel for deeper, more interactive, branded experiences. Yet, adoption across the U.S. remains inconsistent. 

For organizations focused on digital experience, growth, and fraud-resistant engagement, the question isn't if RCS will scale, but when—and whether your roadmap is ready.

This roundtable brings together forward-thinking leaders across industries to explore:

  • Why RCS adoption has lagged in the U.S. and how that’s shifting in 2025
  • The CX payoff: Branded, secure, and rich messaging that converts
  • When and how to integrate RCS into your omnichannel strategy
  • Avoiding the fraud and fragmentation pitfalls of legacy messaging

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The Palm Restaurant

3391 Peachtree Rd NE, Atlanta, GA 30326, United States

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