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September 29th, 2026 London

EXL

Join us for an exclusive executive networking dinner as we explore how leading organisations are balancing AI-driven personalization with the trust, transparency and governance customers now expect. 

In person

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Event sponsored by EXL

From Pilot to Scale: Operationalising AI Across the Retail Enterprise

This executive roundtable brings together senior retail leaders to explore how organisations are moving beyond AI experimentation to embed intelligent, scalable capabilities across the business. While AI investment continues to accelerate, many retailers remain held back by fragmented data, unclear ownership and governance challenges that prevent pilots from delivering lasting commercial value.

The discussion will focus on how leading retailers are applying AI across eCommerce and Marketing to deliver hyper-personalised customer experiences, intelligent search, dynamic pricing, stronger customer retention and the scalable data foundations needed to support AI at enterprise scale. Join peers to share practical insights, discuss common challenges and discover how to turn AI ambition into measurable business impact.

London

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If you’re looking for new ways to make connections and build pipe, and tired of content syndication, tradeshows, and webinars, then Nic’s team could be a great option for you. Nic is incredibly communicative and driven. He keeps you up to date on prospecting, event logistics, and is super open to feedback on customer profiles and targets. Nic and team are extremely invested in putting on a good event for you and the attendees.

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Following my brief for a roundtable targeting ‘CRM for the luxury sector’, Nic’s team was quick to secure a full house of participants matching our ideal Buyer Persona. I was impressed by the speed of cold outreach and their communication cadence with participants. The event host, Andrew, had clearly built rapport with participants in advance, and as a result, facilitated the technology discussion and individual contributions with ease. All participants who attended agreed to a follow-up meeting after the event, so I was delighted to have the opportunity to meet individuals separately. If you’re new to running this type of event, I recommend speaking to the experienced, personable team at Convergex.

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CRM & Marketing Consultant | Vanessa Hunt Consulting Ltd