September 23rd, 2026 Dallas
EXL
Join us for an exclusive executive networking dinner as we explore how leading organisations are balancing AI-driven personalization with the trust, transparency and governance customers now expect.
In person
Meet us in Dallas
- Time & location
- Who will be there?
- Event sponsor
6:00 - 8:30pm EST
TBC
About Invitees: This event will include SVPs, VPs and Chiefs across Data & Analytics, Information Technology, Marketing, Customer & Contact Centre Operations, Supply Chain, Procurement, Finance and Business Operations.
Meet your sponsor
EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit www.exlservice.com.
Event sponsored by EXL
The Personalization Paradox: Winning Trust When AI Runs the Relationship
Customers increasingly expect every interaction to be personal, seamless and immediate—and AI is making that possible at unprecedented scale. But as organisations embrace AI-driven personalization, a critical question is emerging: how do you deliver tailored customer experiences without compromising trust?
Join an exclusive group of senior executives for a candid peer-to-peer discussion exploring the balance between personalization, privacy and governance. Together, we'll examine how leading organisations are using AI to strengthen customer relationships, where the boundaries of acceptable personalization lie, and how trusted data, transparency and human oversight are becoming competitive differentiators.
Designed for C-suite leaders responsible for customer experience, technology, data and digital transformation, this roundtable focuses on practical challenges rather than theory. Expect an open exchange of ideas, real-world experiences and actionable insights into building AI-powered customer experiences that inspire confidence, strengthen loyalty and deliver long-term business value.
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Dallas
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