August 27th, 2026 Tokyo

Tokyo
Join us for our executive half day conference at the ANA Intercontinental Hotel Tokyo
Meet us in Tokyo
- Time & Location
- Who will be there?
- Meet Pega
13:15 - 18:30
ANA Intercontinental Hotel Tokyo
1 Chome-12-33 Akasaka, Minato City, Tokyo 107-0052, Japan
This event is curated for senior executive leaders with strategic oversight across AI, technology, data, marketing, customer service and contact centre operations, IT, and business operations.
Meet Pega
Pega is an AI-powered platform designed to drive enterprise transformation at scale.
With more than 40 years of continuous innovation, Pega is trusted by some of the world’s leading organisations to reimagine how they engage with and serve customers, optimise end-to-end operations, and modernise complex legacy systems.
As a company deeply rooted in transforming how software is built and deployed, Pega is architected to support organisations in optimising their most critical processes and interactions. This enables clients to unlock significant business value, improve agility, and achieve a sustained competitive advantage in an increasingly digital and AI-driven landscape.
Order of The Day
| Timeframe | Session | Topic |
|---|---|---|
| 13:15 - 14:00 |
Registration Opens, Arrivals, Networking |
Tea / Coffee & Sweet Snacks |
| 14:00 - 14:10 | Opening Greeting | |
| 14:10 - 14:50 | Pega Keynote: Alan Trefler, Founder and CEO, Pega |
Business, Unbound: How Agentic AI Turns Ambition into Autonomous Action |
| 14:50 - 15:10 |
Mizuho Bank Success Story: |
From Operational Efficiency to Customer Experience Transformation |
| 15:10 - 15:30 | Misumi Success Story: Kaoru Takizawa, Chief Director, IT Department |
Misumi's Digital Edge: AI-Powered Service for the Modern Era |
| 15:30 - 15:50 | Break & Demos | |
| 15:50 - 16:10 | Client Success Spotlight: | A top organization will take the stage to share a real-world story of measurable impact — the problem, the approach, and the results |
| 16:10 - 16:55 | Special Keynote: Yoshiharu Habu, Professional Shogi Player |
The Value of Human Judgement in the Age of AI: The Distinct Roles of Humans and Artificial Intelligence |
| 16:55 - 18:30 | Networking Reception & Demos | Canapés, Alcoholic & Soft Drinks. Demo Booths include GenAI, CDH, Customer Experience Simulators, 1:1 Customer Engagement and Legacy Transformation |
Pegasystems
Key Themes
- AI That Delivers Real Results – Moving beyond hype to proven, measurable impact
- From Strategy to Execution – Turning AI and automation into practical, scalable solutions
- Modernisation Without Disruption – Evolving systems and processes without slowing business down
- Real-World Success Stories – Learn how organisations are reducing costs, accelerating delivery, and improving customer experience
- Hands-On Innovation – Experience live demos that simplify complex work and reduce manual effort
- Actionable Insights – Walk away with strategies you can implement immediately
- Low-Code, High Impact – Empower teams to build and adapt solutions faster with less friction
- Peer-Led Learning – Connect with leaders solving the same challenges and share what actually works
- Community That Drives Change – Collaborate across industries to spark innovation and progress
Click + Drag To Explore
Tokyo
Let's get there!
ANA Intercontinental Hotel Tokyo
1 Chome-12-33 Akasaka, Minato City, Tokyo 107-0052, Japan
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Head of Field Marketing | Nasuni
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Chief Revenue Officer | Sekoia.io
Following my brief for a roundtable targeting ‘CRM for the luxury sector’, Nic’s team was quick to secure a full house of participants matching our ideal Buyer Persona. I was impressed by the speed of cold outreach and their communication cadence with participants. The event host, Andrew, had clearly built rapport with participants in advance, and as a result, facilitated the technology discussion and individual contributions with ease. All participants who attended agreed to a follow-up meeting after the event, so I was delighted to have the opportunity to meet individuals separately. If you’re new to running this type of event, I recommend speaking to the experienced, personable team at Convergex.
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CRM & Marketing Consultant | Vanessa Hunt Consulting Ltd
